I have sailed 10 times previously, Royal Caribbean, Princess, Disney, Celebrity, this was my first on NCL.
While the ship is attractive, with many entertainment dining options, there are many drawbacks. The ship holds 4000 and that is a major problem. The public areas are not designed to accommodate that large of a crowd. Most lounges have few seats, some not even seating a dozen! I liked the idea of the "Waterfront", unfortunately, smoking is allowed on the Waterfront, that defeats the idea of enjoying the outdoors, as all smokers congregate there. Speaking of smoking, the casino is at center ship in the middle of the public areas, as with most casinos, smoking is allowed, the air circulation, or lack thereof, sends the smoke throughout the ship. It cannot be avoided unless one spends the entire cruise in their own cabin!
The "fitness center", has only 14 treadmills, 6 elipticals and 6 stationairy bikes, for 4000 people!!!, it is always full and extremely hot, there is no ventilation in that area.
As for entertainment, the piano bars & jazz club are excellent, but SMALL! for stage show, Rock of Ages is terrible, loud and crude!! The Spiegletent while the show is very good, it is next to impossible to pay attention to with waiters constantly standing in front of you serving food and clearing dishes. Maybe it should be done without the dinner.
There is only one tiny pool for 4000 people, why??
We did enjoy the specialty restaurants, the service and food are excellent. However the "complimentary" dining rooms are crowded, noisy, service is very rushed, but the food is good.
NCL's apparent motive with this ship is to maximize its profits at the expense of customer comforts.
Unless this business model is changed, I will find it difficult to consider NCL for future cruises