This was our 5th Celebrity cruise and our 3rd Celebrity cruise in 2013. There were some positives to mention. The majority of the staff were smiling and helpful. Our waiters and our cabin attendant were wonderful. The cabin and the public areas were kept very clean. Some of the entertainment was very good.

I have to mention that I have had a hearing impairment for the past 5 years. I can hear but it is hard for to understand speech in a noisy environment. I wrote to customer service before my last few cruises and before this one to see if they had any suggestions help me enjoy more of the activities on board. I also mentioned the lack of closed captioning on the tv and was told that it's just not happening. I was told to contact the Access department when I got on board to see if they could help me. I tried that the last two cruises with no help and, again, there was no help on this one. So I was not able to understand talks that were broadcast after the fact such as shore excursions or even a safety drill and I was not able to participate or enjoy much of what was happening on the ship.

What we did find is that the quality of food and entertainment, which we did enjoy previously, has really suffered. The food in the main dining room, first seating, was excellent the first few days. After that the food was either OK or tasteless. Every night I ordered a caesar salad. Half the time it was very good and served on a salad plate. The other times it was served in a bowl and was soggy and tasteless. Fish was dry and overcooked. Our last night, everyone at our table for 10 was looking forward to bananas foster that was on the dessert menu. Unfortunately our waiter came back to inform us that they were out of bananas. Not a good ending. Read more