My family enjoys cruising together and we have had the pleasure of many cruises on Celebrity, Royal Caribbean,Regent, Holland America & NCL.
This time Celebrity did not live up to "Modern Luxury", as their slogan boasts.
We booked one night pre-cruise through the cruise line in the Sheraton Hotel, Ft Lauderdale. What a joke! The hotel was fine. On the morning of the departure, the cruise line did not provide luggage service. We were required to transport our 14 pieces of luggage from our rooms through the lobby to a conference center, only to be told that we would have to transport our luggage again through the lobby to the buses in the rear of the hotel. They gave us a departure time which would have required us to wait in the lobby for one hour with our luggage & six young kids-not acceptable. We paid extra and took a van to the port---Modern Luxury at an additional expense.
The ship was overcrowded. Main dining was OK. Waiters were professional, but the food was much better in the specialty restaurants. Why can't they just give you the "Modern Luxury" in the main dining facilities.
The ship offers several drink packages, one which includes coffee drinks. The coffee in the main dining areas is undrinkable....tastes like re-hydrated acid. Again, where is the Modern Luxury? It is there for an extra fee.
Cabin stewards were fine. They tried their best, but had too many cabins to clean in a short period of time. The same grape could be found under a chair in my cabin for seven days. Modern Luxury.
On the decks during sea days you are technically not allowed to reserve chairs. Ha Ha...every chair seemed to be occupied by a towel, not a person.... Modern Luxury.
The biggest anoyance of all, was the difficulty to find someone to clear a table in the Oceanview Cafe. No one seemed to have that job during the lunchtime hours. There were dirty plates everywhere, including around the pool areas. Another example of Modern Luxury.
The entertainment was fine, standard fair for a cruiseship. A nice selection of singers & dancers, comedian, and a magician.
The worst example of Modern Luxury came at disembarkation. For some reason, they stopped announcing numbers, and everyone decided to get off the ship at the same time (so they wouldn't miss their connections). As a result, we waited in line, without any airconditioning for 1 1/2 hours just to get our suitcases. Many of the elderly nearly passed out in the heat. What were they thinking? What a why to end a cruise.
Modern Luxury at its Finest!!!!