To set the stage - I was traveling with 2 kids (ages 10 & 11) and my husband. This was our first ever cruise and we were some what nervous but were disappointed in areas we did not expect to be disappointed in.
So let's start with the good things...
CABIN: We had 2 cabins - a balcony for us and an interior cabin for the kids. We were on the 9th deck - so our balcony was not a glass wall - so was sort of useless, but not completely. The cabins were very nice and well appointed and our cabin attendant was wonderful - kept the rooms really clean, made little towel animals for the kids, and was really attentive to our comings & goings. The storage in the interior cabin was much better then that in the balcony room (They had 1 more cabinet then we did) - so things were a bit tight, but manageable.