We arrived in San Diego a couple of days prior to our sailing date and very much enjoyed the City. We stayed at the Wyndham Bayside, South Tower, 9th Floor and the Century parked directly in front of our balcony window. What a treat! We checked out of our Hotel at 11 am and walked across the street to check in at our "new hotel" :) Embarkation was a breeze, line moved steadily along and we were on the ship before we knew it.
Our room steward Sheldon was amazing! (assisted by Antonio). Couldn't have asked for better room attendants. They were great!!! Dining Room (Select Dining) was excellent. Never had to wait in line for a table and we usually had the same table each night. Super easy breezy and excellent wait staff and the Maitre'D, Jason was superb. We had only one glitch in 15 days as one night (long wait for a menu and bread) and we mentioned it to Jason and he was on it like bees to honey! he couldn't do enough for us! such a very nice, young man.
For most breakfasts and lunches, we ate at the AquaSpa Cafe. We also enjoyed Islands Cafe for lunches, pre-dinner Sushi, and whatever! Cova Cafe was a lovely spot to listen to the Jazz Trio and enjoy pastries, cakes outside of dinner times.
For some reason, my port reviews could not select "Guatemala". This is the only port of call that we did with Celebrity Excursions. We booked it for the safety and security of the transport vehicle (reading before hand that the transport into Antigua could be a little risky). Well? our bus broke down and it was one of 3 that we knew of from our ship that broke down. Although we were the first bus on the road, we were the last to arrive in Antigua and our time there was cut short. I mentioned this to the Shore Excursions Manager later that night and to be quite honest, he could care less. He told me he would investigate and get back to me, with possible small compensation (loss in time of tour) and he NEVER did. NO customer service feedback at all. I am so glad that all my other tours were done privately. Our bus was broken down for a good half-hour, we were not permitted to leave it (security reasons) and it was hot, stuffy, and not pleasant. Once, we arrived in Antigua, we hired a Mayan Guide ($10 pp) who took us and 3 other people from our ship (whose bus also broke down!) and we had a great tour of the City. Our bus did leave on time (with the others) and we arrived back to the ship in good time.
I have to say the Entertainment was "OK" on the ship - the best part for us was the Jazz Trio at the Cova Cafe.
I was disappointed with the monitoring of the pool area. Kids jumping, horse playing around - many adults left the pool because of it. Last day - teenagers throwing each other into the air and into the pool. They almost threw a lounging chair with a kid on it into the pool, before an Adult stopped them. All adults left pool, as it got crazy. Security passed by several times without stopping it. Parents lounging by poolside, let their kids ruin it for others. Finally, something happened (either a kid threw up in the pool, or injury? blood in pool? our group couldn't tell from watching) - BUT! pool shut down for remainder of afternoon and it was drained later that night. So, ALL people had to go without the pool for the rest of the day, because Celebrity Staff (Security or Pool Butlers) did not stop the horseplay that was going on. This was disappointing.
Other than that - a great cruise. I would recommend to anyone to do the Cruise, but also to do your own research as well into Shore Excursions. Those who did privately, did perfectly fine. Well worth the time to read the roll calls to find out what others are doing and how they are doing it.