My wife and I along with my 83 y/o mother and 8 y/o son spent a week on the Regent Seven Seas Navigator cruising from Seward (Anchorage) to Vancouver from 7/3/2013 to 7/10/2013. From the few reviews available, Regent seemed to have the best ship in Alaska. The surprising number of negative reviews of the Navigator (and the other luxury ships) concerned us.
We had a very good time (A-). The service (A-), rooms (A) and food (A) were great. I do not know why there were so many negative reviews of the Regent. There are minor issues with Regent and this itinerary, but nothing we saw or heard that would justify the poor reviews by a few passengers. The vibration issue reported by other reviewers in cabins in the rear of the ship was a concern and we were sure to book forward cabins (525 and 527). Our cabins were quite, stable and did not vibrate. We could not find a single guest who complained about vibrations in their cabin.
We are not “cruise people” and the only 2 other ships we have been on are the Disney Dream with our children and the Wind Star (148 person boat) in the Mediterranean. The Navigator is a small luxury ship with all suites. We booked a window suit (301 sq ft) which was the lowest cost cabin. Most cabins have balconies (51 sq ft), but in Alaska they are not very worthwhile. We toured the boat before all the passengers were aboard and found our cabin to be as comfortable as the vast majority of the cabins on the boat. Given the great location, stability and lower cost, I would recommend booking this class of cabin (but they sell out quickly).