Just returned from our sailing on the Constellation on January 10th, 2004, this was our 17th cruise in all, 3rd on Celebrity. We are 38 & 42 yrs old and traveled with my parents who are 69 & 70 yrs old. Before I begin what will probably be a long review let me just say FANTASTIC! That was our experience onboard the Constellation.
We booked our airline transportation on our own, so I can't comment on the experience with the meet & greet service at the airport or the transfer offered with Celebrity. We arrived in San Juan at Noon on the 3rd of January, retrieved our luggage and hopped a taxi to the Pier, taxi ride is $17.00. When you approach the Constellation she really is a beautiful ship. The Constellation docks at the Pan American Pier, this is a nice facility, but there is nothing around the docks so once you board there is no reason to get back off the ship. However, in the future that will change as there is a large shopping mall under construction within walking distance to the Pan Am Pier.
Embarkation: We arrived at the pier around 1pm, checked our luggage with the porters and proceeded inside. Celebrity reps asked us to complete a form regarding any illnesses we had recently (i.e., any potential exposure to the "norovirus"); form just took a couple of minutes and we were on our way. Since we had arrived early there wasn't a crowd at all. We were booked in a Concierge Class Stateroom so we went right to the CC check-in desk no one in front of us and 5 minutes later we were checked in and on our way. We had completed our documentation online prior to the cruise, so hopefully that expedited the process.