My husband and myself have just returned from a very disappointing Christmas & New Year cruise on Ventura. Disappointing to the point that we also will never cruise with P & O again. This is our fourth Caribbean cruise.
We stupidly booked through P & O and we were totally ripped off - we booked "the last cabin" (14 months ago) which unfortunately was inside and were assured that because we had booked directly with them we would certainly be upgraded. Of course it didn't happen.
We were told that there were no upgrades and yet we met many people who had been upgraded without requesting it on embarkation day.