I'm not one for writing reviews over petty nonsense but my experience on the Epic could not go unheard.

We embarked on December 28th and had an easy embarkation process. I was disappointed to walk into the ship without the usual champagne greeting, nor a lavish atrium, you walk straight into the casino basically. It seems the only reason the Epic is larger is by adding more cabins (cutting them in size) and making an entire floor of the ship a casino.

The service on the Epic was the worst service I've ever experienced on a cruise ship. This was a New Years sailing and we made reservations at Cagneys - the nicest of the specialty restaurants for New Years Eve. Our reservations were made on line weeks before sailing. After not being served for over 2 hours we walked out hungry and without dinner on New Years Eve. We were told to come back any night and they would make up for it. We went back on our last night and it took 2 hours and 15 minutes to serve two people. There were 3 chefs making meals to order in a restaurant of easily 200 guests. Read more