Azamara Journey Cruise Review by journey boomer: Azamara Needs To Revamp Its Product
Member Since 2013
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Azamara Needs To Revamp Its Product
This was our third cruise with Azamara and alas it was not to the previous standards. Firstly the advertised boarding time was earlier than advertised and directions at the Singapore Cruise Terminal were confusing. This was a Christmas Cruise but compared to previous cruises lacked the atmosphere one would expect and a lot of the Xmas activity timing was too late with nothing to do in between.
On board entertainment was average, with the odd exception including an excellent soprano and a Michael Buble show but other shows are just rejigged from previous cruises. On board activities are the same as usual and lack innovation and enthusiasm from the activity staff. However the enrichment lecturers were good and the Art auctions interesting. Room servicing was ok along with in-room dining. Food quality was good in Discoveries Restaurant, as one would expect, but the Windows restaurant dining was marred by food being left on floors and rather slack service at times especially when More supervisors weren't present and I did see guests not being asked to sanitize their hands before entering the dining area.
The visit to Myanamar (Burma) was a highlight but the basic port is some 90 mins from the city and the roads and traffic are testing to say the least but I guess that's also part of the experience. The organised Azamara Evening event on shore was very good; but the toilet facilities were horrid for the ladies. Other land excursions in Burma were fine but again the commute was a test. Port call at Belawan Indonesia was a complete waste no shuttle services were available and the town was ordinary to say the least. Again at Port Klang Malaysia no shuttle was available and the port is miles from KL which was not publicized beforehand.
The average age would be around 65-70 so its not a cruise for hipsters, nor young children although there were a few on board and due to the small size of the ship they tended to be noisy (as kids will be) when most guests wanted quiet. Also the in cabin TV channels are basic and the same videos are playing from 12 months ago!
In summary, disappointing overall as Azamara have a good reputation but they need to revamp the product as its becoming rather staid for regular travelers and, for the money, one could well look elsewhere. Less
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