Not a Princess Cruise: Caribbean Princess Cruise Review by topstep
Overall Member Rating
Not a Princess Cruise
Destination: Western Caribbean
Other reviews were spot on in the delays and issues getting to the ship and getting off. It didn't seem to be a Princess cruise as there were so many things missing, almost like the crew and ship were "just going through the motions". Because of "weather" issues things kept changing and needless to say cost a great deal of money in changing flights and More hotels. Princess Cruises should be held responsible for these additional costs as the itinerary kept changing. If they had stuck with their initial announcement of a delay, things would not have resulted in many traumatized passengers. I am still waiting to receive a folio of expenses on the ship, even though I have contacted Princess Cruises at least three times. The casino was also abruptly closed freezing the little funds I had there. Princess did say they would send them to me, in 5-6 weeks. (The casino was terrible and yes I know putting hundreds of dollars into quarter and dollar machines was stupid, especially when nothing ever came out).
All in all, this was a very expensive cruise. Hopefully Princess will reimburse those that had to change plans several times. The free use of phone and internet at the end was a bit of a joke as you couldn't get through on the phone and you had to pay for 30 minutes of internet and they would supposedly reimburse you.
We did feel the buffet food was delicious and enjoyed many days there. I felt very sorry for the employees on board who were deluged with complaints and issues the last two days. Any one of rank, could easily go into hiding. Kudos to all those hard workers that tried to make things easier for a constantly changing end of cruise. I do hope Princess can either fix or change this port, as other cruise options are available from other lines. Less