Worse Service ever: Norwegian Breakaway Cruise Review by kjfisher
Overall Member Rating
Worse Service ever
Embarkation: New York (Manhattan)
The waiting in the lines to booking shows, shore activitys was simply horrible, the staff should all be retrained. No one knew anything-- booking reservations for dinner everything full to the point. I ask for a manager I was in tears never got to speak to any one. A nice school teacher helped us to the point he yelled at the service agent to help us.
I went to try an get a coffee at the Carlos bakery at 9:50pm rude guy said were closed, I went its 950 he would not allow us to have a coffee. I tried to ask More him about ordering a cake for my husband 50th bday he told me try at 7am next morning. I was so hurt, from the bar service to the customer service to the housekeeping. My self an several others we have talked to said the same thing this was a nightmare, we also tried to get in hot tub atleast 10 times sign said no kids well we never got in 1 time so HAPPY BIRTHDAY to my husband who turned 50 with a bunch of rude, crew members & staff we will never book with norweign again and will be sure to tell others not to.
WORST CUSTOMER SERVICE EVER. Less
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It was okay.