Worse Service ever: Norwegian Breakaway Cruise Review by kjfisher
Overall Member Rating
Worse Service ever
Embarkation: New York (Manhattan)
The waiting in the lines to booking shows, shore activitys was simply horrible, the staff should all be retrained. No one knew anything-- booking reservations for dinner everything full to the point. I ask for a manager I was in tears never got to speak to any one. A nice school teacher helped us to the point he yelled at the service agent to help us.
I went to try an get a coffee at the Carlos bakery at 9:50pm rude guy said were closed, I went its 950 he would not allow us to have a coffee. I tried to ask More him about ordering a cake for my husband 50th bday he told me try at 7am next morning. I was so hurt, from the bar service to the customer service to the housekeeping. My self an several others we have talked to said the same thing this was a nightmare, we also tried to get in hot tub atleast 10 times sign said no kids well we never got in 1 time so HAPPY BIRTHDAY to my husband who turned 50 with a bunch of rude, crew members & staff we will never book with norweign again and will be sure to tell others not to.
WORST CUSTOMER SERVICE EVER. Less
Could have been excellent with...
Avoid Spring Break
1st Time on NCL