Overall, we were very pleased with all the crew, and the overall experience on the Eurodam. It was easy to see the major difference between the HUGE liners out there and this slightly smaller ship. The Eurodam held about 2,000 passengers, but felt fairly empty. Lots of space and plenty of things to do. It was easy to find seats in the theater and in the Lido buffet.
Embarkation- This was a fairly smooth process, and did not take long. Once we boarded, we were treated to the Welcome Aboard Lunch which was fantastic. Lifeboat drill was slightly on the long side, but was a necessary evil.
Food- MDR food was superb. Everyone was impressed with the selection, and quality, of the food. A big shout out to Dika, our head waiter. He always was happy to bring out multiple dishes if one desired. One night we tried Tamarind, the pan-Asian specialty restaurant. Food was absolutely perfwect. We would highly recommend the Wasabi and Soy Encrusted Beef Tenderloin, along with multiple other dishes including satay and strange (but delicious) hot soups and salads. We did not try the Pinnacle Grill, but for a cover charge of $29, we would have expected it to be just as wonderful (if not better) than Tamarind. The Lido had multiple different specialties which changed daily. Each was delicious. Our only request was for improved ice cream. Ice cream in the lido seemed to run out. Also, no chocolate chip cookies were served until the last two days of the cruise. Nevertheless, breakfast and lunch were great in the Lido, not to mention the 24 hour pizza and the Terrace Grill.
Entertainment- For the most part, the entertainment was the best we've seen on a cruise ship. The stage shows, presented twice, had absolutely beautiful settings, costumes, and a great selection of songs; some familiar, and others not so much. On one night, an Elton John tribute show was held. However, to our amusement, the piano player played multiple roles; half musician, and half stand-up comedian. Super hillarious! Also, the regular comedian was fantastic. The only downside to the entertainment was the ventriloquist. His talent for ventriloquism was top notch, but his jokes were somewhat outdated. Overall, not a big disappointment, but we had hoped for better. Despite this, the entertainment was fairly better than most lines, even Carnival and RCCL.
Service- We must acknowledge our room stewards, Adi and Hadi! They were terrrific and were always there when we needed them. The room was slightly small, being a verandah stateroom, but did it's job and served us well. Fresh fruit for free was a nice touch. It is here that you can see the difference between HAL and other lines (Celebrity, RCCL, Carnival). There was much less nickel and diming going on durring this cruise. FRESH orange juice (the best!) was served for no extra charge. There were many smiles from the crew, and other nice touches which made our stay even better (cold towels, drinks dock-side, a sincere goodbye from the crew in the terminal).
Ports- We visited St. Thomas, San Juan, Grant Turk, and Half Moon Cay. Each was maily a beach port, with little history or other activities. However, as this was winter, the ports were just the ting we were looking for. If you're looking for musuems, this may not be the cruise for you.
Fellow Passengers- The majority of the passengers were very kind, helpful, and a strong sense of community was formed on board. This differed much from past cruises on other lines. The ship catered to all demographics. The ages ranged from about 15 to 85-ish. However, the age range would decrease during other periods of the year.
Misc.- Photographers need some work on this ship. Shots were not taken with much care. Also, as this was a New Years cruise, champagne was given by the boatload (literally) and was FREE! There was, however, no midnight buffet or New Years Eve buffet, slightly disappointing, but not the end of the world.
We would love to set sail on the Eurodam, or any one of HAL's "dam" ships, if they keep the level of service and quiality up in the future. This cruise was memorable and ranks highly in the list of cruises taken in the past!