Caribbean Princess Review

4.0 / 5.0
2,773 reviews

Caribbean Princess

Review for the Western Caribbean Cruise on Caribbean Princess
User Avatar
greatwebs
6-10 Cruises • Age 80s

Rating by category

Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Service
Cabin

Additional details

Sail Date: Dec 2013

This was my 1st experience with Princess Cruse Lines and we were very disappointed. Cabin was not what we expected. Photo on Princess’s website and 2 others websites for cabin P328 all show a larger cabin and layout. Bed was push up against wall because of room size. Very deceptive! It is a good thing that I am not as large as some of your guest because they would not be able to fit in the shower. Room was clean but not ready when we arrived. Not even soap. The ice bucket disappeared on 3 different days. Stateroom cabin and service was not what we have come to expect on past cruises on other cruise lines.

Food was not always very good. Long lines at buffet because staff was not attentive and did not open up other lines to take care of peak dining times. Once you made it into the food area food selection was limited and often over cooked. At times there did not seem to be enough staff to replenish empty food trays. Food selection limited. Other cruises I have been on have other separate buffet venues. Chinese, Mexican, etc. Need more self service options for drinks on Lido deck because staff was not always very attentive. Appears to be either a lack of management or very lacks management on the Lido deck. Table turn over was slow. This may be because of slow drink service and in some cases lack of tableware leading to guest staying at tables longer then need be. Dishes not always clean.

Disembarkation was very unorganized and chaotic. Crew did not follow disembarkation instructions being announced over PA to start with. We choose to carry our own luggage off. Crew stopped disembarkation after group A and decided to have the luggage taken off the ship while we all waited. Crew was telling different stories to guest because they appeared to be uninformed about what was going on. People were getting angry of disinformation and waiting with no apparent reason other than poor planning. After over 1 ½ hours of no instructions other then disembarking A & B (only A disembarked) we decided to leave the cabin and get in line. Glad we did because crew did not seem to know what they were doing.

Cabin Review

Cabin was not what we expected. Photo on Princess’s website and 2 others websites for cabin P328 all show a larger cabin and layout. Bed was push up against wall because of room size. Very deceptive! It is a good thing that I am not as large as some of your guest because they would not be able to fit in the shower. Room was clean but not ready when we arrived. Not even soap. The ice bucket disappeared on 3 different days. Stateroom cabin and service was not what we have come to expect on past cruises on other cruise lines.

1 Helpful Vote
previous reviewnext review

Find a Caribbean Princess Cruise from $239

Any Month

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.