We just completed Christmas week on Divina. Reading prior reviews we were quite apprehensive as we are new to cruise holidays. In our opinion this was "first class" all the way.
Embarking and disembarking is seamless and extremely efficient. From the minute you board Divina you will be impressed by the beauty of the ship and it's spotless condition., it is overwhelming. We had a cabin with a balcony, it was spacious, lots of cupboard space and the bathroom more than adequate and an excellent design. Friends had an inside balcony which was very small, for the extra cost would recommend balcony. Cabin steward Mohammed was extremely attentive to detail, there wasn't an occasion we left the room that he wasn't there refreshing towels and cleaning. Contrary to other reviews you have body wash, shampoo and face cloths in your room. As one review mentioned the only downside are smokers who disobey regulations and smoke on the balcony. This did cause some problems with allergies and More
although a complaint registered I think it is difficult for staff to monitor.
Our food service was in Villa Rosa1st sitting. The food choices and quality was excellent. Impressed with our server who always advised on request which dishes he recommended. His choices were always perfect. I was amazed that the salmon, that was always on the menu as an alternate, was cooked to perfection. All meat served was tender and a good selection of lamb, veal, beef etc. always a vegetarian option and if you get a dish you are not happy with they will whisk it away and in seconds bring an alternate. Service excellent.
Would advise buying a wine package prior to your cruise and within 7 days of travel from MSC. Those deals are not available on the ship. We purchased 10 bottles for $120, house wine and found the red excellent. The cheapest package on board was well over $200. Bar prices are reasonable. There is a 2 for 1 draft beer special in the afternoon and you can also get a selection of 4 beer for $17. There was a midnight buffet that we didn't go to but heard it was magnificent.
Coffee bars, pastries, gelato and sports bar food not included in package but reasonable. Most will find that restaurant food is so good you don't need to pay extra for the other restaurants, they didn't seem well attended. Buffet was good and meets cruise expectations, very busy.
This was a Christmas cruise therefore a lot of children. It was rumoured over 1000 but to be expected. For the most part kids were good but some may prefer a cruise with less children. The main pool area was always crowded. We preferred garden pool area which was quieter. There are no towels provided there which is a little inconvenient, you have to go to the other end of the ship for towels.
The entertainment in the evening was unbelievable, it was Vegas style. The cirque acrobats amazing and all cast do an incredible job. Anyone you spoke to said it was the best entertainment they had ever had on a cruise. Loved the violin players who were always playing mid ship every evening, wonderful classical music.
Tours ship offered were reasonable but it is easy to do your own cruise when off the ship. Our stops were St. Maarten and San Juan plus Stirrup Cay. It was raining so didn't go to Stirrup Cay, those that went didn't think it had much to offer.
There were various theme nights for dress in the evenings, I had enquired about this prior to departure and told there were only 2 formal nights but this wasn't the case. It is optional but there was a white night, red, green and white night, red night and only one formal. I do feel that MSC need to enforce dress code. At 1st sitting there were always people in shorts and t-shirts, baseball caps etc. I think if you go on a cruise and wish to dress that way you should go to the buffet.
Overall this was an excellent cruise and excellent value for money.
PTSD only negative review would be (1) I was very surprised at the lack of hand sanitizes on the ship. With 3400 adults and 1000 children I would have expected hand sanitizes available on all staircase areas, there were none. The only place they were evident was going into a dining area. Several people were sick and I think this could have been avoided. (2) I would suggest towel service in garden pool area (3) stricter smoking regulations for balcony areas and (3) observe dress rule in dining rooms.