Our 5th cruise, 3rd with Princess.
Very helpful, friendly and well organised staff at embarkation and disembarkation made both very smooth and fast. We travel light and didn't check bags, preferring to wheel our own rollerbags,
Our cabin and the ship generally was in good shape, very well maintained. Our cabin was a mini-suite with a covered balcony. One of the reasons this was our 3rd time with Princess was because we especially like their mini-suites compared to other cruiselines we have tried. We spent a lot of time relaxing on the balcony and in the spacious sitting area.