Zaandam Review

4.0 / 5.0
558 reviews

Relaxing journey around Cape Horn

Review for South America Cruise on Zaandam
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chirk
First Time Cruiser • Age 60s

Rating by category

Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service
Cabin

Additional details

Sail Date: Nov 2013

We're active independent travelers who have done a handful of cruises, most recently in the Mediterranean with Oceania, which we loved, but the Zaandam fit our schedule out of Buenos Aires.

Headlines:

The boat: you get nice privileges for a suite, including preferred boarding, tendering and disembarkation, free overnight laundry service, a private lounge, personalized service and meet/greets with the captain, not to mention plenty of space. The ship was recently refurbished but still felt aged, with wear and tear throughout. The food was unremarkable, including the desserts and the specialty restaurants--which is just as well--though the fish was surprisingly, consistently good. The exercise room was good but the two fitness guys need customer service training--and maybe new personalities. The spa was underwhelming--you get a key to a locker in which is bundled a frayed robe--not exactly setting a soothing tone. The casino was often deserted--a small group of us bonded during the twice-day-day Texas Hold 'Em tourneys on sea days. There were 1407 guests, 615 crew; it felt like fewer.

Cabin Review

Spacious, comfortable, with an abundance of drawers and cabinets; shawls, umbrellas and binoculars as well! A dressing area, whirlpool tub, plus cushy sofa. Not enough plugs and no desk though! The suite has great privileges, including preferred boarding, tendering and disembarkation, free overnight laundry service, a private lounge, personalized service and meet/greets with the captain. The ship was recently refurbished but still felt aged, with wear and tear throughout. Surprisingly the suites are located just under the Lido deck so you could hear chairs and tables dragged about.

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