I agree with the description of the MSC Devina, beautiful ship new and very clean, the balcony room that we occupied was very small compared to other balcony rooms we have occupied on other cruise lines. The cabin steward was very nice and very polite. The decor of the ship was modern, steel, chrome and brushed aluminum, not very warm, lots of black and white pictures throughout the ship.
Food was and issue for the six adults in our group and many of the sixty or so passengers that we conversed with over the eleven days of the cruise, selections was limited, variety was also limited, not allot of taste, oily and many foods overly salty. After 10:30pm sandwiches, tea, and pizza. The buffet foods did not reflect the Caribbean region; there was no international night; that would have been nice.
Ships staff seem to be knowledgeable, and well treated, and ate the same food that we ate, no so for the crew that we had the most contact with, (buffet servers, those busting tables), long hours and made up smiles began to be obvious after awhile. I talking with many of the crew about their treatment by ship staff. Crew members told of long days and poor food; crew are not allowed to eat the same food as staff. The twenty four dollars a day we were to pay, do not reach the crew, those cleaning cabins, busting tables, and serving food do not see those gratuities. We paid gratuities to the crew that made our stay comfortable, staff did not approve. I did not use the main dining room during the course of the cruise because of one hour wait times..
Entertainment was good overall, theater entertainment was to short but good.. We loved the itinerary, and enjoyed the ports we visited. We used local tour services, ship provided tours where pricey.
MSC Divina has a way to go to compete with the other cruise lines out of Miami. Will not travel with MSC again, first and last. A better knowledge of the Miami cruise market and better worker relations, can make a beautiful ship, really beautiful.