This was our first Royal Caribbean cruise, I chose it because Princess does not sail out of San Juan anymore. Even though the overall service was good and the food was great, after cruising with Princess, the Jewel of the Seas disappointed us in several ways:
- The balcony stateroom (Deck 8) was too crammed, the queen bed was too large for the cabin, the small sofa was too large for the allotted space. I could not place my two suitcases on the floor, I had to take the sofa pillows out to use the sofa as a suitcase stand. I placed the small coffee table away in order to have safe walking space in the cabin. The cabin had dust in the cabinet and finger marks in the mirrors, which stayed there for the entire cruise.
- In public areas, I was able to view the same paper dropping on the hallway carpet for the entire cruise. No one from the staff picked it up. I seldom saw staff cleaning windows, some were with dust from weeks. The staff was busy decorating the ship for the Christmas Cruise.
Tight with 2 standard suitcases. Unable to lay suitcase flat on store to open it. Anchor-shaped queen bed was a safety hazard. Mini Sofa was too small and useless, Mini Coffee table was useless and a safety hazard. Balcony area is small, just two chairs and a small round table. Cabin does not offer bathrobes.