My three sons and I just returned from a 4 day trip on the EURODAM. The ship was doing an unusually short cruise for her, 4 days, to get her back on schedule after her just completed 10 day drydock in Freeport. The exterior of the ship was pristine...looked brand new...obviously she had had a complete new paint job while in Drydock. The rest of the ship was also in very good shape, especially the outdoor decks and swimming lidos. Interiors very well maintained, but I did notice a very few spots of slightly worn carpet. Cabins were not refreshed in this drydock, but ours was just fine, with only a few spots of wear and tear.
Three days before the trip HAL offered to upgrade us to a Neptune Suite for $298 which we were very happy to pay. We quickly learned once on board that Neptune Suite means First Class on HAL. We got free laundry service (which we used every day!), daily breakfasts in Pinnacle Grill, a larger room, and access to the ever changing snack bar in the Neptune Lounge. Your room card is a different color if a Neptune passenger, and when ship staff notices your card they seem to give you the best treatment.
Worst part of the trip was the entertainment on the ship. It was third rate when they had it, and two nights they did not bother to have any show at all. One night they had an Elton John impersonator which was actually pretty good and funny, but still not what you would expect for a main show of the night. Another night they had a show called "Playlist" which was horrible, no live music, all taped, and third rate singers and dancers. Holland America has drastically cut their show budget in the last 3 years and it is very obvious. If you are sailing on a cruise for the nightime shows, don't go on EURODAM.
Best part of the trip was the food and service. Cabin stewards very friendly and quick to make up our 7 deck cabin. Every meal that I had on the ship was fantastic. We ate dinner each night in the main dining room and enjoyed all the meals. Service was fast most nights, with only one night of slightly slow service which the waiter apologized for as the kitchen was slow. Really I cannot say enough good things about the food. We had a dim sum lunch one day in Tamarind and this was great also. Breakfast each morning in the Pinnacle Grill was grealty enjoyed and especially so with the all Dutch staff in this room.
We visited Key West, Nassau, and Half Moon Cay. Perfect Weather the whole trip. We enjoyed Key West. Nassau had 6 ships in port that day and was a zoo. Highlight of the ports was Half Moon Cay which presented us with the perfect beach experience. Soft sand, gentle waves , clear water, and an uncrowded beach. I thought the Disney Island could not be beat, but really the Half Moon Cay beach is better. Food served here was only so so, but not a problem considering the otherwise perfect beach experience. Landscaping here was beautiful.
So we greatly enjoyed out short time on EURODAM. As long as you are not a show fanatic, I think you would love her too.