My three sons and I just returned from a 4 day trip on the EURODAM. The ship was doing an unusually short cruise for her, 4 days, to get her back on schedule after her just completed 10 day drydock in Freeport. The exterior of the ship was pristine...looked brand new...obviously she had had a complete new paint job while in Drydock. The rest of the ship was also in very good shape, especially the outdoor decks and swimming lidos. Interiors very well maintained, but I did notice a very few spots of slightly worn carpet. Cabins were not refreshed in this drydock, but ours was just fine, with only a few spots of wear and tear.
Three days before the trip HAL offered to upgrade us to a Neptune Suite for $298 which we were very happy to pay. We quickly learned once on board that Neptune Suite means First Class on HAL. We got free laundry service (which we used every day!), daily breakfasts in Pinnacle Grill, a larger room, and access to the ever changing snack bar in the Neptune Lounge. Your room card is a different color if a Neptune passenger, and when ship staff notices your card they seem to give you the best treatment.
Worst part of the trip was the entertainment on the ship. It was third rate when they had it, and two nights they did not bother to have any show at all. One night they had an Elton John impersonator which was actually pretty good and funny, but still not what you would expect for a main show of the night. Another night they had a show called "Playlist" which was horrible, no live music, all taped, and third rate singers and dancers. Holland America has drastically cut their show budget in the last 3 years and it is very obvious. If you are sailing on a cruise for the nightime shows, don't go on EURODAM.
Cabin was spacious, with a VERY large bath. No noise from adjacent cabins, but a/c fan was noisy.