This was my 3rd RC cruise to similar islands from the same port. The service on this cruise was significantly worse than my previous 2 experiences. We speculate that with all of the high level Crown and anchor club members that my little old gold status may have been part of the reason. Regardless, there are some things I would like to share that I think would have happened to anyone on the ship.
There was a very apparent language barrier with almost every staff member encountered. Drink orders, not complicated, were constantly confused and requested items at dinner such as butter or gravy were forgotten.
In bars, they ran out of the flavored vodkas often and wouldn't offer to get a new bottle from stock or a neighboring bar. They would make you choose another drink... even if you were the only customers in their bar. It was so con suing, why did they want to drive people away? The schooner bar staff made me go to Lattetudes to get my own coffee claiming their machine was broken. I came back with it and they added liquor to it. This type of thing was happening over and over to our party of 8 throughout the whole boat despite our 2 Diamond members.
My stateroom attendant was fabulous. He would pop out of other rooms to greet us from and when I did have an occasion to call about banging metal at 9:30 am he answered and was on top of it immediately. An hour later they came to personally assured us it would stop and explained it was maintenance. Now, I don't think that is an appropriate time to be working near staterooms but I was pleased with their response to our request.