Norwegian Pearl 4

“Good activities poor dining service”
Cruise review of Norwegian Pearl

totalee
Member Since 2013
73 Forum Posts
 

Overall Member Rating

I had a good time on my cruise on the Norweigian pearl. the Cruise activities staff was excellent and did a great job with pool parties and other activities. I had taken a cruise on the Epic six months ago and this cruise was more fun and the staff was more energetic and worked to get everyone who wanted to be busy involved. However the service in the Indigo Dining Room was horrible, I went there the first night I was shuffled between three waiters, I received a salad then was kept waiting for over 45 minutes before my entrée was brought out, the waiters never presented a wine list, and acted like it was a pain to finally bring me my food. Other tables were seated after I had eaten my salad and they had eaten their entire meal including dessert while I was waiting on my entrée.

I spoke to the food and beverage director about this and the when I went to the Summer Palace Dining room on two other evenings the service was excellent, I think he may have put a More notation by my name to ensure I wasn't ingnored.

The Buffet food was OK but not as good or as wide a selection as on the Epic.

The drink service in the theaters and lounges was also very bad. if you orders a $10 dollar martini with a included service charge the service was quick and good. However if you ordered a soft drink or beer there was a 50/50 chance that you would actually receive it. If you actually wanted to have a drink in your hand as you watched a show or activity you needed to go to the bar and get it yourself.

As bad as the food service was the activities staff was very good and made the cruise enjoyable so long as you did not expect great service from the food and bar staff. Less

Norwegian Pearl Cruises to the Western Caribbean


Overall Ratings

Sail Date: December 2013
Destination: Western Caribbean
Embarkation: Miami
Cabin
Dining
Embarkation
Enrichment Activities
Entertainment
Family & Children
Fitness & Recreation
Public Rooms
Rates
Service
Shore Excursions
Value for Money

Cabin review: Mid-Ship Inside

IA11093
Inside starteroom was fine for one person. Several adjacent rooms had 3 large people in them, I noticed that these are the people that I saw at all the ship activities, so the small rooms were a great incentive to get out and get involved with the ship's activities

Published 12/31/13

Read Cruise Critic's Norwegian Pearl Review

Norwegian Pearl Cruises to the Western Caribbean

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