This was our first cruise there were some enjoyable things but overall it was disappointing.
The boat itself is dated and therefore the rooms and facilities are a bit tired. Clearly the maintenance crew worked continuously to maintain the boat.
The trip from Melbourne spends 3 days at sea before getting to Auckland which is a long time to do boat only activities with another 2.5 days on the return same same.
Some of the entertainment was ok residual a bit weak
The staff were very good and worked hard to keep the passengers happy
Epiphany band were very good and were a highlight
Gym was reasonably well equipped but the roof was low therefore using the machines I kept hitting my head
Rooms were always clean
Food was plentiful but a bit bland & carb dominated not good for a diabetic, the fatties enjoyed themselves
Hard to get a good coffee
It appeared to be a hard sell on trips, services and the payable value adds. Had the likes of the photos and Lotus spa been more accessibly priced they would have received more patronage and sales
The cabin tv was dominated with UK & US programs with test cricket on at the time we had to endure UK Soccer !! With a cruise dominated by Australians the content should be reviewed
Contact with outer world restricted internet was expensive