For a 4,200 passenger ship they only had elevators at the forward and aft ends of the ship. To get to one of the main dining rooms (Taste) from mid-ship aft. you had to go through a smoke filled casino, or go all the way to the forward elevator. This cigarette smoke drifted up through the "Atrium" to the next deck above as well, making it impossible to sit in the bar/lounge and Public areas there.
Most ships have a free show in the theater every night at 6 and 9:00, this ship had just one (The blue man group). They had a "Cirque and dinner" show for $29,00 with only surf & turf for dinner (not good). We had to make reservations for a late night comedian that was good, and for a late night "Improv" group (not good).
I have never had to make reservations & pay for entertainment on any ship.
Live dance music was jammed into two lounges with not enough seats, and no dance floor. This music should have been played in the Bliss lounge where they had a dance floor that was so dull it was hard to dance on (but at least there was a dance floor). Bliss lounge had chairs too large for one person, but too small for two. Bliss had two lounging beds where they could have fit 30 more single chairs, huge round tables and much space between them where they should of had single chairs and small tables.
We had to view an adult late night show from the pool room, and could not see the stage. They had some low stools that should have been in the children's lounge. People had to take stools from the bar to see the show. There was nowhere near enough seats in any lounge for this 4,000 passenger ship.
Same problem in the two story "Atrium" lounge, oversized chairs for one, not large enough for two. People had to sit on folding chairs.
Their signature "White Hot dance party" was held on the windy aft deck, again with only enough chairs & tables for 20% of the people there, yet there was plenty of space for more tables & chairs.
Most of the deck lounge chairs were worn, ripped and in poor condition. The pool deck was full of cigarette smoke from the bar and a special smokers area next to it. We only saw the "cruise director" once all week. The food/deserts were only "fair" at best. I've been on two other Norwegian ships that where great. I think this ship like Carnival is catering children with their "Nickelodeon" theme activities.