Norwegian Spirit Review

Worst Cruise I have been on

Review for Canary Islands Cruise on Norwegian Spirit
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Toffeeman222
6-10 Cruises • Age 70s

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Sail Date: Nov 2013

This cruise started badly and got worse. We boarded in Malaga and there was a very long delay as the computers had a fault, there were only about 20 passengers in front of us and it took over an hour and a half. After eventually boarding we went to our clean but small cabin. Having been travelling for some time we went for a nap by the time we went for dinner at the buffet restaurant at 2110 we found it was closed when we asked the staff were we could eat we were informed that the only places open were the speciality restaurants which were all at an extra cost.

After a late night in the casino we went for breakfast on arrival at Barcelona, it was only 1005 but all the restaurants on the ship were closed, on complaining to the reception we were informed that the Blue Lagoon was open on going there we found that also closed with not even tea and coffee facilities, back to reception we were informed that we could order from our room, as it was such a tiny cabin this was unacceptable.

We went to the buffet restaurant that night and found the food to be cold and with a limited choice. In the two main restaurants there were long queues and we were given a pager to inform us when a table was ready, when we eventually sat down we had to wait 20 minutes for a waiter, we asked for a wine list another 20 minutes before the wine arrived. On ordering our starters it took another 20 minutes for those to arrive, a total of an hour after sitting down before our fist course arrived. These long waits continued throughout the cruise.

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