This cruise started badly and got worse. We boarded in Malaga and there was a very long delay as the computers had a fault, there were only about 20 passengers in front of us and it took over an hour and a half. After eventually boarding we went to our clean but small cabin. Having been travelling for some time we went for a nap by the time we went for dinner at the buffet restaurant at 2110 we found it was closed when we asked the staff were we could eat we were informed that the only places open were the speciality restaurants which were all at an extra cost.
After a late night in the casino we went for breakfast on arrival at Barcelona, it was only 1005 but all the restaurants on the ship were closed, on complaining to the reception we were informed that the Blue Lagoon was open on going there we found that also closed with not even tea and coffee facilities, back to reception we were informed that we could order from our room, as it was such a tiny cabin this was unacceptable.
We went to the buffet restaurant that night and found the food to be cold and with a limited choice. In the two main restaurants there were long queues and we were given a pager to inform us when a table was ready, when we eventually sat down we had to wait 20 minutes for a waiter, we asked for a wine list another 20 minutes before the wine arrived. On ordering our starters it took another 20 minutes for those to arrive, a total of an hour after sitting down before our fist course arrived. These long waits continued throughout the cruise.
On two nights when we went to the Galaxy of the Stars there was a notice saying closed for private party. As this was the only place we found to be enjoyable this was unacceptable.
On boarding the ship at Arrecife we had a few extra cartons of cigarettes the ships security stopped us after scanning our hand luggage and informed us in front of embarking passengers that this was illegal and they would have to inform customs at Malaga as we were only allowed 200 cigarettes each. I was under the impression that the ships security were there for the security and safety of the ship, not as agents for customs. After leaving port we gave our extra cartons away, but on going to the onboard duty free we saw an offer of 1000 cigarettes at a cut price. (Do they inform customs of passengers purchasing these?).
There was very little on the entertainment side, it was a good job they had four sets of cards in the card room, but they soon disappeared.
On the plus side, the cabin steward (Alvin) was friendly and helpful, also the bar steward in the Galaxy of the Stars (Gilbert) was attentive and friendly.
Overall will we travel with Norwegian Cruise Line again? Not a chance.