We took the Triumph out of Galveston - 5 day, Western Caribbean to Progreso & Cozumel, from 12/7 - 12/12 2013. It was cold as a well diggers shovel when we left, and about 80 in Mexico. So there.
Embarkation went smoothly. In fact, I was a bit surprised by actually boarding the ship somewhat early.
We immediately went to the Lido deck, and lunch was already waiting on us. I really do think that the Lido food has improved over the years, both in quality and in increased selection.
Christina was awesome. She introduced herself on the first day. At that time, I pointed out a few small things about the room, like the doors below the TV were mis-aligned, and the trim was loose in a few areas. The next time we came back to the room, these items were taken care of.
Also, we brought a small personal cooler to chill our drinks, it was constantly kept replenished with fresh ice. In general, she went the extra mile & made the room portion of our stay very pleasant.
One criticism: The TVs are quite old, and need of upgrade, and there should be more viewing options besides Carnival advertising.