Took the 10 day cruise on the Jade out of Rome and back. The staff was excellent. For example, I asked for some vegetables not listed on the entree I wanted but was with another, and they brought them. Our room steward was the best. The entertainment and shows on board were top notch. They tried very hard to include the many languages on board with the shows.The free-style dining never made us wait for a table. There was always room for immediate seating. The theatre had many seats for the shows.
A few negatives (not many), 1. we wish there were more shrimp dishes on the menu. 2. The boat drill was tortuously long having to go through so many languages. By the end of it everyone cheered. I suggest putting those that don't speak English into a separate dining room, and giving them a separate boat drill. Most on board understood English. 3. Warn the passengers about the pickpockets in Italy. That was listed in the newsletter but it should have been included in the announcements. 4. Exchanging foreign money on board was a ridiculously bad rate. Best do that on shore.