We have taken 30+ trips with many on NCL. Took this to see new ship and see what it was like to go on a mega ship. This is not the place to be if you want a relaxing trip where you can sit and read or watch the sea go by. We had a mid ship mini-suite and did not rent a chair in the beach club or buy a spa pass so we were with the masses.
Getting on and off was really smooth in NY and all ports, in GSC the tendering was also quick and easy.
Cabin- we had 14772, mini suite, really a larger balcony room with bed by the door. Nice room, clean and in a good location. Some noise from above and the overhang cuts off some light. As has been said storage is limited and strange as there is no draws at all, no chairs and no table so if you get room service you eat on the bed. Lots of space under bed for suitcases. Bathroom is big, very nice but no storage except a narrow shelf over sink and a small draw by floor.
Ship- VERY VERY BIG, lots of walking. I thought the ship was nice and well set up however there is just too many people on it. We had 4500 pass and 1650 crew on the trip. The one over Thanksgiving was max with 4850 pas and 1650 crew. No matter where or when you go you will stand on a line and/or be in a sea of people. Casino is very smokey and smells up a lot of floor 6/7/8. The waterfront is great, fun place to sit if you can get a seat, here is a tip, it was empty at 5AM. Pool deck is a joke. It is impossible to even walk around there on a sea day, pool is the size to hold 1% of passengers. Ship was very clean.
Service- Very good all around. Crew did the best they could with so many people.
Food- We ate in the buffet, Manhattan Room, Tastes, Moderno Churasscari, La Cncina and O'Shays. Taking into account 4500 were eating each meal the food was good to very good. The free restaurants were very busy, noisy and with a line. Buffett was ok and always very busy. The pay places were not busy however I expected better quality of food as there is a fee, not so. Room service limited and slow.
Shows- there is lots to do and see, we saw Burn the Floor. Typical cruise ship show, very good. Rock of Ages, like a off broadway musical, we loved it however some people walked out. If you do not make a reservation you will not get in the show lounge as it is VERY SMALL. Other stuff going on in bars all around.
All IN All this is not the ship for me. TOO many people and very impersonal service as the ship is so big. I felt like I was on a shopping mall at sea, food court and all, not a cruise ship. However this is a personal choice. If you like lots of different things, action all around and love people this is for you. Go and have fun.