From the moment we embarked to the moment we disembarked, the voyage was extraordinary good. We were impressed by the genuine enthusiastic, charming, sincere attitude of all the staff and the phenomenal team spirit. Everyone was caring, smiling as if they enjoyed their work and couldn’t do enough for the guests. The service was superb. There is a great buzz on board. Be it a cleaner in the corridor or an officer passing by, everyone is smiling, always greeting you with the time of the day. It was a pleasure to be amongst so many enthusiastic, likeable individuals.We have always believed that it is the employees who make a company a success or not. The staff on board Celebrity Infinity were delightful.
The entertainment was excellent. The shows were professionally presented and extremely enjoyable and entertaining. The guest entertainers were brilliant. The speakers were outstandingly good in the subjects, knowledgeable and presentations.
The quality of all the Restaurants and bars were superb as well as all the food and beverage.
The Daily Programme sheets were extremely informative as well the port of call guides. The online TV Guide and the content were excellent and very up to date.
We would like to commend the following, amongst so many as we were unable to remember their names and there are many more unsung heroes in the background of the ship which help to achieve a perfectly organised and efficient operation.
Our Concierge, Anca Cenea is the busiest, productive, efficient and effective Guest Services person we have ever met. Not only that, she is one of the nicest people we have met for a long time.
Our Stateroom steward, Marcello and his assistant Eddy, in our opinion are probably the best we have ever come across. The stateroom was spotless and nothing was too much trouble for them. They oozed enthusiasm. Always helpful, attentive. Two very caring and charming people.
All the Maitre D’s, waiters, bar staff were charming and prompt
To summarise, one can sense a phenomenal positive atmosphere, great team work, morale and attention to detail.