River Cruise Good - Vantage not so good: River Splendor Cruise Review by aekjk
Overall Member Rating
River Cruise Good - Vantage not so good
Destination: Europe - River Cruise
Other than the meals we have no complaints about the Cruise itself. However, we should have heeded past Vantage passenger blogs and reviews. If we had we would never had booked this trip. We believe that Vantage pulled a "Bait & Switch' in our Pre-Cruise package. We were supposed to stay at the Elegant "Corinthia Grand Hotel Royal" in Budapest. Two weeks before we received a letter stating this More Hotel was unavailable and we were switched to a Hilton business hotel. Corinthia rated #3 and Hilton rated #46. To compensate they gave us an extra dinner. ALL dinners at the Hotel were worse than on the Boat and actually not edible. Vantage Customer Service is nowhere to be found once you pay for your trip and would not budge on the Hotel change. Several of us walked to the Corinthia and found they were NOT overbooked and actually had a Large banner Welcoming "Viking Cruises". Several letters to Vantage have gone unanswered since returning. Beware of Vantage. Less
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