Norwegian Jewel Review
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Additional details
I am very new to cruising..the last time I was on a cruise was about 20 years ago and it was a Royal Caribbean ship and it was a 3 night cruise. This past week we sailed on the Jewel and I would like to tell you about our experience.
Boarding was very easy and our room was ready when we arrived. The only problem (and I found this out on our last night) was that we were supposed to have towel animals on our bed each night. We did not have these on any of our nights onboard. Our room was also not very clean and I had to ask each day for 1 extra towel and on a few days I had to ask for the bathmat. The bathroom floor was unclean and so I cleaned it each day and the glass shelves were very dusty. I had no idea that tips were automatically deducted each night at $12 per person. To us, this seemed like a lot for the poor service we had in the housekeeping area. Last time I cruised I remember we put tips in envelopes for each person. This seems better to me since tips are for service. If you are guaranteed a tip, then maybe you won't try as much to please the consumer.
Room service was brought to our room twice for breakfast. The first time everything was good. The second time we got old fruit so we opted to eat breakfast at the buffet on a few days and at the great outdoors which is behind the buffet and faces the back of the ship. Great views in this area.
Cabin Review
Our room was nice and in a good area. There was a place for all of our belongings. Being new to cruising we had no idea that we should have had towel animals in our room on a daily basis. We found this out on Friday night when talking with a couple we met. They were talking about the towel monkey they had hanging in their room and the other animals they had like an elephant. They said we should have also had them...we did not...not even on the first day. We would have said something about this but we did not know this was part of the cruise experience. Our room was also not cleaned very well. The bathroom floor was not washed so I cleaned it myself each day wiping it down. We also had to ask for one extra towel each day and also for a bath mat on two of the days. The bed was nice and comfortable as were the pillows. We did get a great nights sleep each night. And we did enjoy the view from the balcony.