Embarkation started of terrible: We had to wait for two hours after checking in in the terminal. We did not get ANY information about the reason. Apparently there was a problem with Customs? And we were the lucky ones inside the terminal building (even though there weren't enough seats...), because other people were standing in line OUTside the whole time. No food, no drinks, nothing! When we finally did board we still did not get any information.... The drill was supposed to be at 15.15 but not even one announcement was made about when it was going to happen. When the drill finally started at 17.15 (sailing time was supposed to be 16.00 but nobody knew when the new time was...) the staff we were with (in La Cuccina) treated it as a joke (not paying attention, giggling etc)

Finally at 18.00 there was an announcement from the captain. But he did not apologize for the delay (nobody did!) and he told us tat we would sail at 19.00. It would have been so much better if we would have gotten ANY information and apologies.

The whole ship needs an upgrade, it is all old stuff and the public restrooms are terrible: some not working and most not clean! The furniture is old and scruffy, carpet is old and the ship could do with some paint. Read more