Posting this a little late but reading the threads about the ship and the cruise I wanted to give my perspective.
Firstly got an amazing deal with Jetstar from Christchurch to Singapore via Auckland, thanks JQ will use you again, great service, on time and perfectly adequate. Well done, you don't merit all that bad PR you get especially in NZ.
Was very impressed with the cruise terminal in Singapore, and if you heeded what the cruise lines told you, like us, we basically arrived in the cab and checked straight in - on board in less than 15 minutes. We spoke to some people who had queued up for ages in the cabs as the roads were blocked due to their being two mega ships in port together, but they had been at the Port at around 10.30 or so, hint , they give you this information for a reason, you won't miss a meal if you arrive later!
The Promenade cabin on deck 7 was perfectly adequate, 7289 - sure it was a little dated and a few bumps and scratches here and there, no-one looks after their space as if it were there own on holiday, so you got to expect ware and tear. It was perfectly adequate and the two of us settled in nicely. Had perhaps the best cabin steward we have ever had on any cruise, gosh he worked hard and nothing was any trouble, this being a trip with lots of sea days meant that often cabins were occupied as people relaxed or slept in a little longer, this did not seem to phase him or any of the guys on our deck we encountered. The window overlooking he street below was interesting with a spacious window seat you could lay down on, but we really did not use it so next time we aren't going to bother and will either go back to the balcony or even try an inside.
The ship was late leaving Singapore due to us missing one person who had not surrendered his passport to the authorities, it caused a bit of consternation as staff hurried round the decks with a copy of the passport photograph of the poor individual concerned, apparently he was a man of a certain age who had just got a little bit confused, you can imagine what people were saying !!
On the subject of moaning, you have to remember that there were about 3000 people on the ship and you are never going to please everyone, now as a Kiwi it is pretty easy to sledge the Aussies, but on this occasion I will stick up for them,sure there were a few moaners, unfortunately the older generation, comments such as the ship is too big, ( did you not realize it was a large ship when you booked it? ), there is not enough to do, ( what more do you actually want? ), the food is not as good as Princess, ( well if your not happy you should have stayed on Princess). Overall the Aussies were the best laugh, good humored willing to have a go and dammed good company, we have not forgotten who was first there when we had our dreadful earthquakes thanks guys.
The food was great, it was a new menu and new staff so the first night was a little interesting, but we got fed, had a great table of companions and overall it was good quality. The Windjammer has never been a favorite of ours, but this was the best we had come across on the Royal fleet, large, well stocked and due to the high number of sea days was open a lot longer than normal, you could still get a full breakfast choice at 11.15 each day, not bad when you consider they had to be ready for lunch at 11.30!
The specialty restaurant Portofino was great theatre, food nice but not amazing, but the presentation and service was. Worth the extra for a change of venue one night. Johnny Rockets was good I would think that on trips in school holidays this would be a great teen hang out, on our trip I think there were less than 50 kids on the whole ship, so Johnny Rockets became a nostalgia trip for some of the adults making eyes over the fries and thick shakes!.
The entertainment was ok, the usual trivia, quizzes and classes if you wanted. The shows, we had seen three of the acts on other ships, (not the cruise line's fault) but the others we went to were on par and did what they said on the tin!
Service overall was pretty consistent through out, the predominantly Asian crew worked hard, smiled a lot and did their best to personalize service to you, but with so many people it was a hard job for them to remember you favorite tipple!
The ports were not the reason we took this positioning cruise, we just love the days at sea and on this trip there were lots. Booked again for the same trip same time next year, after the Voyager has had a major refit so it will be interesting to see what it is like.
Great experience, got what you paid for and it is up to you to enjoy your surroundings and get on with it, no point moaning, life is an adventure, we are loyal Royal fans, Rhapsody again in March with Voyager in October here's to 2014