I sailed on the Pride on Thanksgiving week with my wife and 11 year old son. Based on all experiences this will be my last cruise on carnival and out of Baltimore.
We have been at Tampa, New York, Fort Lauderdale, Miami, San Diego, and now Baltimore. I would say Baltimore was far the worst port we have sailed from. The security line was long and the line to check in was much longer. It seems they lacked staff. 2 of the security lines were not even working. The lady we checked in was very pleasant, however getting there took way too long.
Our cabin steward was great. He was really the best part of our cruise. He was so attentive. We always had our room cleaned after breakfast and after dinner. Anytime we needed anything he was always there. I would love to take him on future cruises.
The cabin was fine. Even when the air conditioner was on we asked if they could turn on the heat, which they did pretty quickly. It did get a little hot when we down to the Caribbean and I did not want to have them readjust the temperature, because when we started to go back to Baltimore they would have to readjust again.
Dining in the dining area and steakhouse (David's) was nice. We had a great hostess and dining staff. Be had anytime dining and for the most part we had 2 head waiters. Both were real nice and very attentive. We did have one assistant waitress who seemed that she did not want to be there. The service otherwise was excellent.
This was the worst part of the cruise, in my opinion. Except for a few of the comedians the shows lacked any surprises and it seemed we have seen these shows before. Carnival should look at Royal Caribbean and how they do their entertainment. They have different venues which much better talent. I would give the entertainment 2 stars, except the comedians.
Camp carnival was really good and my son really enjoyed himself. The staff was great and he really enjoyed the night owls programs.
This was an absolutely nightmare. First of all the line to customs was very long and someone who left the ship earlier accidentally took one of my suitcases. That is not the real issue. The issue was the people of the port did not real care we lost our bag and were really nasty to us. This was an emotional situation since the bag was my sons and he was very emotional. No one at the port would walk around with me. The real issue is that the person who accidentally took my luggage called and apologized. The [problem is carnival is saying that since someone took it is not the responsibility to return the bag to me. If Carnival would have offered to pick up my bag and return it to me this would be a non-issue. However their take is that since someone else took the bag they have washed their hands off the issue. In the scheme of things how much would it cost Carnival to have someone pick up my bag and deliver it to me?
I think this will have been our 8 and final cruise with Carnival. The entire experience, especially with our luggage has left a sour taste with Carnival. We had a nice time, however these incidents were disheartened.