Our first cruise on this ship was in 2005 and it was disappointing because an engine problem forced RCCL to cancel our scheduled stop in Georgetown, Cayman Islands. We limped back to Miami on one engine. RCCL did provide credit for missed shore excursions, but, did nothing more in the way of future cruise discounts or credits. Now, 8 years later, and 16 cruises on other lines, we tried RCCL again, and, back on the Enchantment.
We may have just taken our last cruise with RCCL.
Our stateroom (8172) was a mini-suite on the stern. The size of the cabin, bathroom and balcony is great, however, it is a very tired stateroom; the bed was horrible and didn't get much better even after adding an egg-crate mattress topper, the shower head is broken and cannot be adjusted, the center drawer in front of the mirror is broken, the water smelled like sewer periodically and was actually a light yellow in color in the toilet, the chairs and lounges on the balcony needed to be replaced (two new chairs were brought to us at 5:45PM on our last night.
RCCL has a very strictly enforced alcohol policy, however, when it comes to dress code in the dining room, they don't enforce anything. On our "formal" night, we had tee shirts, shorts, flip flops, sneakers, and none of the dining room staff said anything to anybody. There were very few jackets and ties on the men and we didn't see any tuxs.
We were seated on Deck 4, table #460, when suddenly something hit my wife on top of her head, then something landed on our table. It was macaroni being thrown by a child who was eating above us on Deck 5. I asked the wait staff to get it stopped and they said there was nothing they could do about it. Our waiter said I should address the problem, because he could not.
We did enjoy the day we spent at Coco Cay.