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Viking Helvetia Cruise Review by dubiousbviking: Not as advertised

Viking Helvetia 3
Member Since 2013
0 Posts

Member Rating

Cabin 5.0
Dining 2.0
Embarkation 5.0
Enrichment Activities 3.0
Entertainment 4.0
Family & Children Not Rated
Fitness & Recreation 2.0
Public Rooms 4.0
Rates Not Rated
Service 3.0
Shore Excursions 4.0
Value for Money 3.0

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Not as advertised

Sail Date: November 2013
Destination: Europe - River Cruise
Embarkation: Amsterdam

The cruise was well planned and well executed with well appointed and impeccably clean cabins; or "staterooms" as they are termed. With a few notable exceptions, the staff were friendly and efficient although slightly overly familiar towards what are fare paying guests. However, although the executive chef was committed and capable within what we feel to be limitations imposed upon him by Viking, be they kitchen size, support chefs or ingredients, the result was no better than 'fair'. Certainly, the "Culinary Journey" comprising "multicourse dinners" etc, were simply not experienced and Viking excuse this on the basis that ones dining experience is "subjective". This neither explains dry, pre cooked and bony fish, gelatine based mouse etc. etc. nor the repeated insistence that food orders are taken (and often served) before one can enjoy brief convivial conversation and glass of wine with those with whom one is dining. One could be forgiven for concluding that the anticipation of the More promised dining experience is overshadowed by the need to suit the limitations and convenience of Viking and their staff which is disappointing. Less

Published 12/08/13

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