Five of us took this cruise in Concierge Class. My DW and elected to stay in CC and we were glad we did as I will explain later. We are Elite Plus with many cruises from around the world under our belts
Before embarkation day,we received a text warning of delays due to Coast Guard and other what not. We arrived at 12:30 with no delay. The ship is impeccable and staff very friendly and attentive. This was much superior to our experience on the Solstice in Australia, earlier this year. Ships' Officers on the Solstice were cold as ice, except the CC Host.
Only negative was the was a mix up on the table arrangements for Early seating and we were not assigned on one table.(this never happened to us before) The Opus Matre D found us an excellent table on the second night and the rest of the cruise. We were happy campers.
We purchased the Premium Liquor package for this cruise. We had trepidations about service. However unlike others' experience, the bar staff was very willing to keep the beverages flowing. Only exception was the Sunset Bar where they are severely understaffed. The rest of the sommeliers and bar staff were more than happy to serve us as many drinks as we wanted. Consider the more drinks the more tips they automatically make.
We were a bit concerned about the number of children on this cruise. Whether it was just a set of well behaved kids or the size of the ship, it was not total chaos.
We also experienced the higher noise level in the common areas. The solution? - move to the quiet areas.
The new Captains Club system was announced during this cruise. Depending on your status, you were either happy or mad. I witnessed some really cruel people lambasting the poor CC Hostess. Come on folks don't shoot the messenger.
Lastly the food in the Opus MDR was excellent. We must be from another planet, but we had some excellent meals.. In fact it was a step up from our last Blu Restaurant experience. Blu food on our last Solstice cruise was not up to the standard of several prior AQ cruises and service was too slow. As a point of reference, we have eaten at some of the best culinary restaurants in London, NYC, Florence, Sydney
Yes we would sail Reflection again. It reminded us of the Century and Galaxy experiences of 12 years ago.