Queen Victoria Cruise Review by GAFFER3011: Carnival UK masquerading as Cunard.

Queen Victoria 2
GAFFER3011
Member Since 2013
0 Forum Posts

Overall Member Rating

Carnival UK masquerading as Cunard.

Sail Date: June 2013
Destination: Baltic Sea
Embarkation: Southampton

Voyage 308 Norway, Iceland and Faroe Islands.

This was our 30th Cunard voyage and it will be our last, Cunard is not synonymous with quality anymore it is merely a badge, this is sad because Cunard was a company with great history and traditions which Carnival UK chooses to dismiss.

On this voyage the lecturers, Robert Powell and Neil Kent were excellent but the Captain and most of the officers let Cunard down as they did not attend Officers Parties and were remote and aloof if present. We paid £403ppn for a Q5 suite, the butler was at best a stewardess and the waiters at our table in the Queens Grill were lazy and frequently absent when we needed service. The menus on Formal Nights had only one meat dish at dinner and on two occasions I was presented with effectively half a meal, Turf without the Surf as I cannot eat fish and the Steak portion of the Steak Diane had been cut in half and put on two plates which were served to another passenger and myself on the More same table! We did have one dinner which was Cunard standard as we knew it, this was when we were invited to dine in the Britannia Restaurant, the Beef Wellington was excellent, cooked to perfection rare and the service was first class.

When we asked Customer Services shoreside why there was only one meat dish on the menus and why was I served half portions they implied we were ridiculous, we have therefore concluded we would be ridiculous to sail with Carnival UK masquerading as Cunard ever again. Less


Published 12/04/13

0 Helpful Votes

Read more Queen Victoria cruise reviews >>
Read Cruise Critic's Queen Victoria Review >>

Compare Prices on Queen Victoria Baltic Sea Cruises

Cabin review:

Carnival UK are masquerading as Cunard. They do not want Cunard Repeaters sailing with them as we know what the real Cunard was, a name synonymous with quality.

GAFFER3011
Member Since 2013
0 Forum Posts
Cabin
Dining
Embarkation
Enrichment Activities
Entertainment
Family & Children
Fitness & Recreation
Public Rooms
Rates
Service
Shore Excursions
Value for Money
Share feedback
Thank you!  Cruise Critic values your feedback.
How can we improve this page?
Skip X

See Queen Victoria deals up to 82% off:

September Deals
Queen Victoria 70% Loved It

 
14 Night Dubrovnik Rome And Barcelona
See all Queen Victoria Deals >>

Thank You For Signing Up!

Please Note: To ensure delivery of your free e-letters, please add news@cruisecritic.com to your address book.
We're committed to protecting your privacy and will not rent or sell your e-mail address. By proceeding, you agree to our Privacy Policy and Terms of Use.