it was my 9th cruise, 7 on NCL, 1 on Celebrity. I came with high expectations to the "world's largest ship".
First let me say, the facilities are amazing! The Shows are worldclass, you just cannot beat the entertainment (water show, ice-skating show, musical, artistics, Dreamworks parade).
I was a bit disappointed however by the service and coordination.
nice, clean, friendly attendant, appropriate size, all functionable