We were invited to take the inaugural cruise on The Sunshine out of New Orleans. I must start off with the Wonderful staff in the dining rooms! Next I have to give credit to the housekeeping staff. These two areas were by far great to deal with.
Now lets go on to the entertainment....... RUDE RUDE RUDE and 2.0 it is NOT!!! There were few shows worth seeing. No Hasbro game show. Couples show was on the last day. Comedy club was so small that few people were able to see any of the shows. If you did manage to get into the comedy show the lack of air conditioning made for a very bad show. The comedians were very good, the couple we did get to see.Kudos to George Lopez!
Guest services....... 3/4 of the staff in this department are rude liars! Quick to tell you no one else has complained about the lack of air conditioning on the ship. Although while you are waiting in line 90% of the people were there making that exact complaint.
While waiting to speak to a customer service host (diamond-Platinum line) We were rudely cut off by a worker from the art department who then pulls a person out of the regular line (red card) so this person could try to pay for the artwork won in the auction. (3) three credit cards later still unable to make payment and we are still waiting for service. I have to say that this was again rudeness on the staffs part not the guest.
Now lets talk about being told that unless we deal with this one rude person we were NOT getting OFF the ship. Tender stickers. This guy was informed that we were platinum and he had no idea that we were not supposed to get a sticker. As per our status as regular cruisers we are escorted to the tender via guest services, no waiting, no numbered sticker required.
The ship.... NOT what it was tooted to be. The A/C did not work through half the ship. It was pretty to look at but not well laid out. You had to walk through one club to get to another. Walk through the comedy club to get to the restaurant or right through the middle of the casino. The path is not to the side of the casino but right through the middle. No place to sit and socialize unless you are in a bar.
The library is now a bar! Hello if I am in the library I want quite to read I do not want to having to turn down drinks.
Also this ship is NOT smoker friendly. Smokers are regaled to a very small area on deck 10 or a small area on deck 3. Now if you are gambling then there is an area in the casino you can smoke. If you smoke cigars then you are only allowed the small area on deck 10.
Now lets talk about the nasty sewage smells on messine deck, the lime light club, and spotted through out the ship. At any time you went on deck you had a hard time finding the deck dry. The path ways were so narrow that two people had a hard time passing side by side. The worse area was trying to go into the lido restaurant. then once you made it to the sliding door be very careful as the flooring was so slick it was hard to walk with out slipping.
Over all this cruise was a big rude flop! I will not ever waste my time or money on this ship again.