Sapphire Princess Review
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This was a 2nd Wedding Anniversary cruise for me and my husband as well as a "family cruise" since we traveled with our parents and also a grandparent. We thought we prepared as well as possible with some perks thrown in too- 3 connecting balcony cabins, a Champagne Balcony breakfast for all the first morning at sea, liquors of choice to be waiting for us in our rooms upon boarding and a specific request of bathrobes for all. What seemed simple to plan on our end ended up being a difficult task for the ship crew to provide.
Our luggage arrived so late and the contents of one case had gotten wet, somehow. In order to receive our in-room liquor, we had to wait for a steward to deliver us a paper voucher and then call room service to request a 2nd person come retrieve the paper voucher and finally await a 3rd person to deliver to liquors verified by the said signed paper voucher. This would have been almost acceptable if the person delivering the paper voucher had been so kind as to knock on our door and let us know they'd dropped it into the plastic wall bin outside our door. We found this system to be a waste of paper and human time, not to mention frustrating for us all not to be able to enjoy cocktails at ease on our balconies.
Trying to get connected to the front desk or room service was an ordeal. I spent most of our first night on the phones, trying to get vouchers delivered to verify Champagne Balcony Breakfast was really going to be delivered to our 3 cabins the first morning at sea. I was on the phone up until a bit after 2am when I finally gave up. About 5:30 am, I started trying again. Mind you, this was something I had called in the week before sailing to order and prepay for our family as a gift. When the breakfast came, only two rooms were delivered and our food got cold because we didn't want to be rude and eat in front of our 3rd cabin guests who were still waiting for their gift breakfast. How awkward and embarrassing our gift to our parents and grandmother turned into a fiasco. It was a delicious offering, nicely presented and decently priced but the execution was a letdown.
Cabin Review
Our cabin was very well laid out. We loved the closet/changing area was well lighted and not part of the entry into the room. We didn't miss a bathtub but there was an awkward metal gizmo bolted onto the shower wall that had sharp edges and was at elbow height, not fun for the funny bone to smack into while reaching for soap and such.