Liberty of the seas . Embarkation : since customs is on sequester, we were asked to arrive no sooner than 12:45. Naturally, this really backed up the process. However once through security, the rest went smoothly. It is great having priority boarding as we are C&A emerald members. We met our travel companions at the Hoof & Claw for a drink as the hoards were racing to the Windjammer as apparently they had no eaten for weeks.
We had been on the Allure and can see how the other ships are attempting to duplicate some of the Allure, good try.
Our suitcases had not arrived by the time we went to our room. So we had to make do. We met our room steward, Bernicia. She was excellent. Our room was a junior suite. Plenty of space and great storage, the closet could have slept 2-3kids. We requested wine glasses and ice and this was immediately taken care of.
We had my time dining but elected to make reservations for 5:45, this worked out great, we did not have to wait at all. Our assistant waiter was Farj and his assistant was Fehti. Dinner was excellent, plenty to choose from.
Since this was a rather long day for us, we retired early.
Day two: off to breakfast on this sea day. Labadee is quite beautiful. RCI had a luncheon on the beach for all. Weather was perfect and the water was beautiful. Went back to the ship early as we did not have any excursions planned.
Day three: Visited Haiti. The cruise ship did a great job with this little port. Beautiful, too bad there is so much poverty there due to corrupt government.
We dined at Chops. Naturally, all of the steaks were perfect along with the sides. Elana was our waitress and she was excellent. Our friends who had never eaten at Chops were quite impressed. Went to the Schooner Bar for after dinner drinks and some trivia. Lots of fun. Then to bed.
Day four: Falmouth was very beautiful, weather was great. We strolled around the shops and then back to the ship as we did not do any excursions. Lunch at the Windjammer was great as there were no crowds.
Dinner, however, was a different story. Ordered the fisherman's platter as it had lobster. Was served the rolls and our appetizers. However, after one hour, no dinner, Farj apparently left the ship and Fehti was busy talking to another customer for about 15-20 minutes. So we decide to leave as our appetizer plates were not even removed after all that time. Other cruisers who arrived after us were served their dinners. As we were walking out, Fehti said things were slow. in the kitchen.. So we went to the pizza place, no waiting. This is our first experience of this kind in our years of cruising.
Later that evening, the maitre’d called our room and offered a Chops dinner for us, my husband was very upset about the whole dinner thing, so he declined. However, the last night (Friday) they had French onion soup and my husband loves this soup so we went to the dining room but requested another table and server. We had table 812 with Andrea and Misa as her assistant. What a different experience, they were excellent, knew the menu and made suggestions, everything went smoothly. The maitre’d did come over and offer wine with our dinner which we accepted and I thanked him for trying to make up for the other night. I realize things happen, but this was caused by a lack of communication.
Last day was very busy with shopping and getting our last bit of fun in before reality sets in.
Debarkation : the worst we have ever encountered. Apparently customs was a mess (government employees) and we were left in the lounge from 7:3 until 10:30, without any communication from the crew as to what was happening. We did not know what the problem was until we went through customs. We all understand that problems arise, but don’t let groups of people sit around without any information. To top things off, when we were finally told we could leave, no information as to where to go! So everyone was running all over the ship trying to find the right stairwell to access the gangway. No one was happy with this goof. Again, communication people!
Other than those two incidents, the cruise was great. Hopefully, RCI will better train the debarkation crew and communicate!