This was our twelve cruise, 5th Norwegian and 3rd Dawn, but first as a disabled traveler after my husband's stroke. The cruise was a 2 night cruise to nowhere and a test for us to see how he could handle the logistics of getting around the ship.
The disabled cabin was wonderful and embarkation and disembarkation were handled very well. Getting around the ship was pretty easy except since this was a weekend cruise, there were large groups of partyers. Usually we have encountered more relaxed cruisers, but this time there were too many drunk and rude travelers. It was especially noticed in the piano bars and at the elevator areas. The entrance to Aqua is in the middle of the elevators in mid ship and we couldn't even get close with the power chair. Fortunately the handicap entrance in the Venetian was always easy to access and we were met very quickly and seated immediately. We ate 2 breakfasts and 2 dinners in this venue. Once seated the service was very slow in the evening. The servers were polite but had no sense of urgency. We weren't trying to rush, but 20 minutes to order and 30 minutes to get your meal seemed very slow. Once again there seemed to be an unusual number of large groups of travelers (12-20 people). The large groups can throw off a routine for the staff.
The show room had very limited seating for wheel chairs. If you don't get there 45 minutes early, forget it. This cruise only had one show each night which contributed to the crowded show room. We did stay in the back for the Tim Kaminski show.My husband stayed in his chair and I stood and peeked around guests that continued to come in and out throughout the show. Once again rude travelers.
The biggest disappointment for me was the food quality. The best thing I ate was a salad I made the first day for lunch at the buffet. My husbands favorite was the ice cream cones at Sprinkles. They were small but he had 2 one day and 3 the next. The steak and Lamb shanks were tough, the eggs Benedict cold, Hot wings in Blue Lagoon were SWEET not HOT, Appetizers soggy. Thank goodness it was only 2 days.
The common areas were so freezing cold that we couldn't even sit and have a cocktail.
It sounds like a total disaster.....but it was not. We found out that we can travel with a power chair on a cruise ship. We found out that a weekend cruise will probably Not be a relaxing getaway. We found out to trust the reviews as there were many recent Norwegian Dawn reviews that panned the food.
It's probably back to Holland American or Royal Carribbean.