We have been on two older RCCL ships previously and were offered a decent deal on a balcony room on the new ship, Royal Princess. Most regular reviews highlight all of the nice parts of the ship. Here, I will list all of the odd or bad experiences on Royal Princess...
1) Elevators are always full, not programmed correctly, and broke down a lot. The capacity is 18 people per elevator, but if we had 10 people, it was tight. You couldn't easily go to top to bottom or from one end to the ship to the other, very confusing layout for all.
2) Dining-Fixed at 5:30pm. It took 2 1/2 hours to get through the first night's meal. The second night was almost as bad. 2 couples joined us in complaining and we received no apologizes only excuses until the next day from a mysterious caller who stated they received our complaint. Every night after that, it was pretty much 2 hours. The food was not very appetizing and the presentation didn't rise to the level of past RCCL ships.
3) Pools, only two small ones,. Hot tubs, only 4 small ones that might fit 5 people and were not very hot.
4) the temperature varied greatly in all parts of the ship, not very comfortable for an island cruise.
5) Entertainment was okay, but nothing to rave about. The magician was the worst and the comedian was very funny.
A nice cabin overall. Not many drawers for clothing, but a large hanging closet. The view from the balcony was nice, a few levels above the tenders. In between the rear and mid-ship elevators made it a decent location. Our cabin steward, Esparanza, was very nice and always attended to the room.
We would never take Princess again, 2/3 of the people on the ship were previous Princess cruisers. Many of them complained about the new ship.