Pre ship booking good, helpful and full information for first time cruisers. Embarkation easy except nobody to tell us just unload cases from taxi and they will be picked up by porter, found out from old time cruisers (OTC).
Directed to lunch at Conservatory Free-for-all, Grab and Stuff felt a bit pathetic holding tray and wandering around to find place to sit. From then on we called it the Pigs Trough. Cabin comfortable only problem 2 welcome folders I picked up top copy which just had a few sheets in order forms for laundry, cabin service etc. didn't bother with other copy, until days later when I knocked it over and wealth of information fell out, Regarding all manor of things that would have been so helpful from day one. We also did not know about the daily newspaper at reception, or the directory Until the last day when I was completing questionnaire asking how helpful had it been. It was printed in the back of a glossy magazine full off expensive adverts. No body on hand from day one to introduce first timers to normal routines. As I stated in the questionnaire todays first timers could be their next gold badge customers.
ACTIVITIES well suited to older age group and OTC.s most were held in bars where drinks were being offered continually, making one feel uncomfortable, if keep refusing.
Very unhappy of the lack of following the dress code evenings, especially the Black Tie and Themed. Nights
The Service offered by ALL the ships crew was 100% First Class.
Only took one P&0 shore excursion a short 2 1/2 hr round Casablanca v. disappointing could have been anywhere in the Med or up market parts of any city apart from 15 mins at the Hassan ll Mosque Stunning, CERTAINLY NOT WORTH 70 GBP
Apart from the Conservatory dining was a pleasure, we dined in the Peninsular and also 3 nights in the Ocean Grill, which was superb 1st Class ++++.
Very good, Headliners very professional , apart from being cancelled on the 2nd night as the voyage was too rough for the dancers and orchestra to perform. Guest acts excellent.
Very unpleasant sailing as weather very poor (no fault of the company).
Many many regular cruisers were confirming our feeling that the whole Cruise was based on making a profit, and apart from the food and service in the seated dining, the theatre and cinema, everything else carried a price tag.
Certainly felt too much maintenance being carried out throughout the voyage. i.e a day spent by scuba divers in La Coruna ? doing what below sea. Painting and cleaning often closing part of Promenade Deck.
A day of constant banging with a man trying to release a Pod winch followed in the afternoon with 2 men banging away. 2 nights in Cadiz for repairs on the pipes, cancelling our visit to Malaga.