This was our second cruise with Princess - 1st on Crown. Embarkation was great!!! Walked from the Sheraton in Old San Juan across the street to Pier 4. It was a surprise when we awoke and found the ship docked at Pier 4 as our information was Pan American Pier.
While waiting to embark city folk selling water - none provided by Princess.
Indoor waiting facilities where very nice and accommodating. Chairs but certainly not enough for 3100 folks.
The ship was sailing full.
We entered on the 6th Deck - mid ships all elevators working and we went straight to stateroom - mini suite on Dolphin Deck - Port side this time.
Lunch in the buffet which was the expected fair.
Through out the cruise the food was cold - never where hot foods hot the only time was in the Crown Grill which we had paid a fee for service.
Neither of the paid venues Crown Grill or Sabitini's was ever crowded!!!
That is one thing about the designs of the Grand Class ships we never felt as if we where competing with 3100 other folks. Really a small world - we met someone on the ship from original home town who we had not seen in 20 years !!!
Cabin and steward Ricardo where great !!! Very quite no noise from engines of others - mild movement - Dolphin is deck 9 and we where almost mid ships.
The ship is beautiful - staff at times where very arrogant and made you feel as it was an obligation on their part to serve you anything !!!!
Cleanliness and attention to handwashing to assist in prevention of the norovirus was great - although we did disinfect our own cabin and kept handsanitizer available at all times.
Very disappointed in several of the islands and would never do this tour again - ST Kitts and Grenada
Bonaire was beautiful and Aruba is a tourist mecca with the shops and casinos this is not what we where seeking. St Thomas and San Juan we have been to previously so did not do tours etc.