Celebrity Summit Review

4.0 / 5.0
2,477 reviews

Geat southern carib cruise on the Summit!

Review for the Eastern Caribbean Cruise on Celebrity Summit
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Fast Alongside
10+ Cruises • Age 70s

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Sail Date: Oct 2013

We booked this cruise to celebrate our anniversary. We have sailed on Celebrity several times before, but our previous several cruises have been on Royal Caribbean. We received equal level in the Captains Club as we would have in the Crown and Anchor Society and found the Elite level benefits were a very nice touch. Both Marlene and Ashley were super, always pleasant and very personable.

Our cruise did not get off to the best start, but our problem was handled in an excellent manner. We checked in mid-afternoon and I noticed that the room seemed a bit warm. I turned down the air conditioner all the way and we left after unpacking. When we returned around 11:00 I immediately noticed that the room had not cooled down at all. I called the pursers desk and they said they would have it checked. The repair man arrived shortly and started working on it from the hallway. Eventually we fell asleep only to be awakened by the phone at 1:00 am. They informed us that the problem could not be repaired and they had arranged a new (and upgraded) cabin that we could go to right away. They offered to help move our luggage and said we could wait until morning to do so. We decided that we were already awake and would sleep better if we just moved all of our belongings before going back to bed. The new cabin was blissfully cool and we slept very well after moving. We did not set an alarm! Later the next day we received a lovely bottle of wine from Guest Relations, which was a very nice gesture.

We visited St. Thomas, St. Croix, St. Kitts, Dominica and Grenada. We walked around the towns in each place, as we had been to all of them before, with the exception of Dominica. We had some rain along the way but mostly it was sunny and very hot!

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