I was pleasantly surprised by our cruise experience with the Pride of America especially since I was a little frightened by some of the past reviews.
We checked in promptly at 1 pm to get settled because we were traveling with 9 family members ranging in ages from 64 through 11 months. We immediately had trouble with the cabin key cards. The cards would not open the cabins. After 3 attempts to correct the situation, the front desk clerk came up to the cabin in person. THe balcony state rooms are a bit small, but my parents had suite and that was an adequate size.
This personalized service was displayed throughout the rest of our trip. The cabin steward, wait staff, spa personnel and the Rascals kids club teachers were friendly, professional and courteous. I can't recall how many times the Pride of America staff reminded us to come to them if we needed anything.
Most of all, the Kids program was great! My sons could not wait to go there everyday. We had to drag them out to go sight seeing with us. Much mahalos to the great staff.
The freestyle dining system was great for us. We picked the times convenient to us. We made reservation at all the restaurants we wanted to go to the first day. The days we didn't have a reservation we went to the Aloha Cafe or Cadillac Grill. The food was good and had a good variety. The best food was at the Jefferson Bistro and Lazy J's.
The ships excursions were a little expensive. So we took a rental car shuttle (usually waiting at the exit at the pier) and rented a car and did our own sightseeing. Not to be missed: Waimea Canyon in Kauai, and Lahaina and Kaanapali beach in Maui.
The grandparents in our party loved the laid back style of the ship and all the fine dining. They enjoyed lobster night! They liked the main pool area for people watching and activities.
THe shows were fair. Don't miss the crew talent show. It was fun and nice to see all the talent on the ship!
All in all, it was a great time with lots of family bonding and great pictures to preserve the memories.