We just returned from a 7 day cruise on the AMADolce through Germany. We were absolutely thrilled with our experience. This was our first river cruise, however, we have travelled extensively and done everything from all-inclusive resorts in Carribean, to medium-sized cruises in the Mediterranean, to bus tours through Poland. The level of service we received on this trip was beyond anything we have experienced before.
First, the ship itself was great. It was tastefully decorated, while not being over the top. The room did not feel confining at all. The bed was large and comfortable. While not huge, the bathroom was adequately sized. We enjoyed having the large sliding door. While it would have been nice to have a full balcony if we would have cruised in the summer, I did not miss having it at all in October/November.
The food on the ship was excellent. Dinners were 3-4 courses every night. There was always 2 or 3 choices for each course, and a standard fall back of chicken or steak if none of the menu selections appealed to you. The food was prepared well and the presentation was outstanding. Portions were good sized, but not too much that you couldn't finish. Our wine glasses were constantly kept full with either a red or white wine that was typically local to the area we were in. Lunch and breakfast were also great, with a nice buffet or choices off the menu.
The staff was superb. Everyone from housekeeping, to the wait staff in the dining room, to the cruise director and hotel manager, to the captain. The staff to passenger ratio cannot be beat. Within the first day or so, everyone knew your names, what cabin you were in, and what you liked. They were constantly asking if there was anything they could do to make your trip better.
Due to high water on the Mosel River, the end of our itinerary had to change at the last minute. Although I'm sure this led to a mad scramble by the cruise director and staff, they never showed it. They remained calm and explained everything in detail. They came up with alternate accommodations that were very well done.
The only complaint I had is that I wish we had more free time in port. If you chose to do the ship excursion, you typically only had 30-45 minutes of free time before needing to be back on the ship. Even if we could have had another hour, that would have been enough.
I highly recommend this cruise line. I will definitely sail with them again.