Having cruised numerous times on Rhapsody and Radiance of the Seas we were keen to try a new ship. It was a sample cruise - just 2 nights and we thought it would be a great way to explore a new ship.
The first thing we noticed in general when we embarked was the lack of staff.
Being quite warm, like a large quantity of passengers we spent most of our time on the pool deck. It is quite large with 2 pools and is very well set out. Unfortunately it has a very small bar on the pool deck and only a slightly larger one on the sky deck. Apart from their size the main problem was the lack of staff (starting to sound familiar?), one at the Pool Bar and two at the Sky Bar The bar staff were amazing but despite their best efforts to serve us it took 20-30 minutes to get served. Despite requests from them for more staff none arrived.
Pool activities were restricted to the belly flop competition on day 2 with a reasonable amount of live music and the odd DJ session. More
From the time we embarked there was a distinct sewage smell on board which incresed over the 2 days. On the last night you could smell it in the hallways.
The Promenade was interesting but small, certainly not what you would expect after looking at Royal Caribbeans web site. The shop/boutiques were mostly high fashion products and the general store was so small that people were lined up out the door to pay for their purchases. The size of the store strictly limited the range and quantity of product which made buying gifts and trinkets to give family/friends near impossible.
The nightclub (The Vault) is over 2 levels and is very well laid out. A good size dance floor, plenty of seating and a bar on each level.
The Concierge Club is located in an extremely odd position on the ship. Located adjacent to the elevators down on deck 9 it is small with no windows and has a real lack of atmosphere. It cannot compare to Rhapsody or Radiance. Our waiter, Antonio was fantastic by really had his work cut out for him with the general unhappy feeling of guests.
Aternative dining options is limited to two, Portefino's and Johhny Rockets. Both have lovely food and the cover charge is more than fair but some other options are needed. For example Radiance has 5 different alternative dining options, so you wouldn't want to be on Voyager on a long cruise if you like variety in your dining options. You can only eat so much Italian or hamburgers.
The ship is being refurbished in October 2014 and it really needs it. It is looking quite tired and worn but with the schedules they have year in and year out it is understandable.
The highlight of the cruise was the staff. They went out of the way on every occasion to make you feel welcome.
We are going on Voyager again in January 2014 for a 3 night cruise only because we have paid it in full and it's to late to transfer to another ship.